I found a good convo here from 2013 that yielded one recommendation, and a few stay-away-froms. But that was two years ago. Much can change! Who would you recommend for a good hosting partner today?
My husband's small business is besieged by what is likely a routing or peering issue at Cogent. Regardless, neither our host, Newtek (previously Crystaltech), nor our service provider are willing to help -- not that these situations can be solved, from what I've heard from networking pros and others on the 'net complaining about similar problems. (And by help, I mean having someone in their network ops group call someone down the line in hopes of getting the attention necessary to solve the problem.)
We don't have a choice in service providers due to his location. So, it looks like my best bet in solving the problem is going to be switching hosts. I don't want to -- we've been with them for like 15 years, no kidding! But... this problem has grown from something that popped up briefly once or twice in the morning to a more often than not we can't get to our services and trace routes die MOST of the time.
Vivio Technologies (viviotech.net) got the nod in the last thread. Any additional recommendations? Or, nightmares to avoid?
Thanks!